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Workshop

Remind them. They book. You confirm.

MOT texts go out before the test expires. The customer books on your page. A confirmation text comes back with the date and time, and the job is already on the diary.

One job, from the first text to the invoice

This is the path a car takes through the workshop. Health-check approval and card payment start on Professional. Job cards are Enterprise.

  1. 1

    The MOT reminder

    Texts at 28 days, 14 days, and 3 days. If the MOT has already expired, a separate message says so. Each reminder carries a link to book.

  2. 2

    They book online

    Your page at a garage address on Motors365. MOT, full service, interim service, repair, diagnostic, tyres, or other. No customer login.

  3. 3

    Confirmation text

    When the booking is created, an SMS names the job, the date, and the time. You can turn that text off for a single booking.

  4. 4

    It lands on a bay

    The diary is a day view split by workshop bay. A booking can be pending, confirmed, checked in, complete, cancelled, or a no-show.

  5. 5

    Check-in

    On the day, the status moves from confirmed to checked in. The customer, registration, and job type are already on the booking.

  6. 6

    Health check, if they need to approve work

    The customer opens their own link and approves the extra work. Professional and above.

  7. 7

    Invoice

    Line items with VAT at 20%. Send it by SMS or email. Card payment uses a pay link. Card payment is Professional and above.

  8. 8

    Job card, when the workshop needs one

    Open, in progress, awaiting parts, awaiting authorisation, quality check, ready, invoiced, closed. Enterprise.

The messages are already written

A new workshop gets MOT reminders, an expired-MOT warning, a component advisory, a win-back text, and a thank-you two days after the visit. You can edit the wording.

The MOT reminders include the customer’s name, the car, the due date, how many days are left, and the booking link.

Example of the 28-day MOT text

Hi Sam, your Ford Focus (AB12 CDE) MOT is due on 12 Nov (28 days). Book now: your garage booking page. Northline Garage

What the customer actually opens

Four links. None of them need a Motors365 account.

Booking page

They pick the job, a day, and a time from the slots you have set. Working hours and the slot length come from your workshop settings.

Health check

A private link for that visit. They review the recommended work and approve it. Professional and above.

Invoice payment

A pay link for the invoice. Professional and above. The invoice itself can be raised on Starter.

Service history

A private link to that customer’s record of the work you have done.

The desk you work from

Customers, with consent for SMS and email, and a CSV import when you are moving off a spreadsheet. Vehicles, with MOT history and the services you have already recorded.

Campaigns can be started, paused, and measured. Advisory, win-back, and thank-you texts sit alongside the MOT sequence.

Who can use what

Starter covers customers, vehicles, the diary, online booking, confirmation texts, MOT reminders, and invoices.

Professional adds the health check and taking card payment on the invoice. Enterprise adds job cards. Those are the gates the product enforces.

Included in the dealer plan

One subscription. The workshop level follows the plan. Prices exclude VAT. Yearly prices are shown per month.

Starter

£99/month
  • Customers and vehicles
  • Diary, bays, and online booking
  • Confirmation texts
  • MOT reminders
  • Invoices
  • 200 SMS a month

Professional

£249/month
  • Everything in Starter
  • Health checks with customer approval
  • Card payment on invoices
  • Unlimited SMS

Enterprise

£399/month
  • Everything in Professional
  • Job cards from open to invoiced

Monthly billing is £50 more on Starter and Professional. Enterprise is £399 a month. Stock checks, the API, and DMS connections are on the overview.

The workshop is on from the trial

Register the dealership. The diary, booking page, and reminders are included with Starter.

Start your free trial