Our Verdict
The Qashqai invented the crossover segment and remains one of the UK's most popular cars. The J11 (2014–2021) is a solid, practical choice with excellent resale values. The J12 (2021+) added e-POWER hybrid technology and a much-improved interior. Watch for CVT gearbox reliability on the J11.
Introduction
The Nissan Qashqai pioneered the crossover SUV segment when it launched in 2007, and it has remained one of the UK's bestselling cars ever since. Built in Sunderland, the Qashqai combines the elevated driving position of an SUV with the running costs of a family hatchback.
The second generation J11 (2014–2021) refined the formula with better materials, more space, and a wider engine range. The third generation J12 (2021–present) introduced Nissan's unique e-POWER hybrid system and a genuinely premium interior.
As a used buy, the Qashqai is hugely popular, which means strong residual values but also plentiful supply. The J11 represents excellent value for a practical family car.
Pros & Cons
✓ Pros
- Elevated driving position without SUV fuel costs
- Practical family car with 504-litre boot (J12)
- Strong residual values — consistently in demand
- J12 e-POWER hybrid is smooth and efficient in town
- Built in UK (Sunderland) — strong parts availability
- Comfortable ride and good refinement
✗ Cons
- CVT gearbox is not to everyone's taste (J11)
- Not particularly engaging to drive
- J11 interior quality is below class best
- No true 4WD on most models — crossover, not SUV
- e-POWER can be noisy under hard acceleration
- Depreciation is better than average but not as strong as Toyota
Known Issues & Common Problems
CVT gearbox failure (J11)
High RiskThe Xtronic CVT can develop juddering, hesitation, and in severe cases, complete failure. Nissan extended the warranty on some models. Ensure the CVT fluid has been changed at 60,000 miles. Budget £2,000–£3,500 for replacement.
When to check: 60,000+ milesTurbo failure (1.2 DIG-T)
Medium RiskThe 1.2 DIG-T turbo petrol engine can suffer turbo failures at higher mileages. Listen for whining or excessive smoke. Replacement £800–£1,200.
When to check: 70,000+ milesPanoramic roof seal leaks
Medium RiskCars with panoramic sunroofs can develop seal leaks, leading to water ingress in the headliner. Check for damp patches or musty smell.
When to check: Any age with pano roofRear suspension spring breakage
Medium RiskCoil spring breakage is reported more frequently than average. Check for clunking from the rear. Budget £200–£350 per side.
When to check: 40,000+ milesMOT Insights
Common MOT Failures
- Suspension spring
- Brake disc wear
- Headlamp aim
- Tyre condition
Common Advisories
- Brake disc corroded
- Anti-roll bar linkage
- Front suspension wear
- Exhaust corroded
Average MOT pass rate. The main concern is suspension spring breakage — a known Qashqai weakness. Budget for replacement springs and ensure they're checked at every service.
Running Costs
| Insurance Group | 10–22 |
| Annual Road Tax | £0–£165 |
| Fuel Economy | 38–55 mpg |
| Service Interval | 12 months / 12,500 miles |
| Typical Service | £160–£280 |
| Major Service | £280–£450 |
| Timing | Chain (all models) |
| Tyres | £70–£110 each |
Used Price Guide
Frequently Asked Questions
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